Have a question, feedback, or need help with something on Aureus Helix? We’re here to help! Use the form below and we’ll get back to you as soon as possible.
How Can We Help?
🎮 Trouble loading a game?
📢 Want to suggest a new feature or game category?
🚀 Interested in collaborating or advertising?
Frequently Asked Questions
Click the ▶ Play Now button. If nothing appears, wait a moment and click again or refresh the page.
To learn the controls and tips, watch the Walkthrough video just below the game area. It shows you how to play and win.
Yes, most games work on mobile. If controls feel off, rotate to landscape and enable “Desktop site” in your mobile browser for a better layout.
Yes. After the game starts, use the ⛶ button on the lower-left of the game area. Press Esc to exit fullscreen.
Use the in-game settings first.
Then check your device volume and browser tab mute icon. Some browsers block auto-play with sound, interact with the page once to allow audio.
Take a quick screenshot and send the game link + a short description via our support page.
We’ll refresh or replace the embed.
Try a hard refresh (Ctrl/Cmd + Shift + R).
If you use an ad blocker, whitelist this page.
Also try switching to Chrome/Edge and ensure cookies + JavaScript are enabled.
Fill out the contact form and our team will respond shortly—typically within 24–48 hours.
Aureus Helix
